Returns & Exchanges
At La Coqueta, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your items, you can return them within 28 days of receipt for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all garments are in their original condition with tags attached, and place them securely in the original packaging or a sturdy alternative.
Label and Post
Download and print your pre-paid shipping label from the portal, attach it to the outside of your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing